Citibank N.A vs Geekay Agropack (P) Ltd. & Anr

The Supreme Court upheld the National Consumer Disputes Redressal Commission's finding of deficiency in service against Citibank N.A. and State Bank of Mysore under the Consumer Protection Act, 1986, specifically citing the banks' failure to collect proceeds for goods supplied by Geekay Agropack. The Court affirmed the compensation of Rs. 5 lakhs awarded to Geekay and directed Citibank to pay an additional Rs. 50,000 in costs. The ruling emphasizes the banks' joint and several liabilities for the failure to perform their duties in the transaction.