A/C'S OFFICER,JHARKHAND ST.ELEC.BD.&ANR vs ANWAR ALI

The Supreme Court addressed the appeal regarding the disconnection of electricity supply without prior notice, which was deemed unsustainable under the Consumer Protection Act, 1986. The Court emphasized that the definition of 'consumer' under Section 2(o) of the Act includes electricity consumers, and the failure to provide notice prior to disconnection constituted a deficiency of service. The Court upheld the compensation awarded by the lower forums, affirming the importance of consumer rights in service provision.