BANGALORE DEVELOPMENT AUTHORITY vs SYNDICATE BANK

The Supreme Court addressed the appeal concerning the delay in delivery of housing units under the Self Financing Housing Scheme by the Bangalore Development Authority (BDA). The Court held that the BDA's failure to deliver the 11 HIG houses within the stipulated time constituted a deficiency in service under the Consumer Protection Act, 1986, thereby entitling the respondent to compensation. The Court emphasized that the BDA must adhere to the timelines promised to consumers and cannot unilaterally alter the terms of the agreement without consequences.