M/S.TRANSPORT CORPN.OF INDIA LTD vs M/S.VELJAN HYDRAIR LTD.

The Supreme Court upheld the decision of the National Consumer Disputes Redressal Commission, affirming the liability of the appellant as a common carrier under the Carriers Act, 1865. The Court established that the non-delivery of the consignment constituted a deficiency in service, thereby entitling the respondent to claim damages. The appeal was dismissed, confirming the lower courts' findings regarding the appellant's responsibility for the lost consignment.