CHIEF ADMINISTRATOR, PUDA vs SHABNAM VIRK

The Supreme Court upheld the National Consumer Redressal Commission's order, confirming that the delay in possession and lack of proof for price escalation justified the respondent receiving the flat at Rs.6.3 lacs instead of Rs.7.44 lacs. The Court emphasized that the price quoted was tentative and subject to change, as per the terms of the allotment scheme. The ruling reinforced the principle that consumers are entitled to fair treatment and adherence to promised terms in housing schemes under the Consumer Protection Act.