Haryana Urban Development Authority vs B.K. Sood

The Supreme Court upheld the National Consumer Disputes Redressal Commission's award of Rs. 2,00,000 as compensation to the respondent under the Consumer Protection Act, 1986, for deficiencies in service related to the allotment of a booth site. The Court established that the appellant's failure to provide the promised area and the unauthorized constructions nearby constituted a significant deficiency in service under Section 2(1)(g) of the Act. The Court affirmed the lower commission's findings and dismissed the appeal, reinforcing consumer rights against inadequate service delivery.