TARA CHAND JAIN vs SIR GANGA RAM HOSPITAL

The Supreme Court upheld the National Consumer Disputes Redressal Commission's decision, emphasizing that the appellant failed to establish medical negligence under the Consumer Protection Act, 1986. The Court noted that the appellant's claims of continuous urine flow and subsequent health issues were not substantiated by timely complaints or medical records. The Court affirmed that the burden of proof lies with the complainant to demonstrate negligence, which was not met in this case, resulting in the dismissal of the appeal.