Punjab State Electricity Board Ltd vs Zora Singh & Ors

The Supreme Court held that the Punjab State Electricity Board, as a statutory authority under Section 5 of the Electricity (Supply) Act, 1948, has a legal obligation to supply electricity to consumers under Section 22 of the Indian Electricity Act, 1910. The Court emphasized that public utilities must provide services efficiently and without unjust discrimination. The Board's failure to supply electricity despite compliance by consumers constituted deficiency in service, warranting compensation as directed by District Forums. The appeals by the Board were dismissed, affirming the lower courts' decisions.