Haryana Urban Development Authority vs Soma Devi

The Supreme Court addressed appeals from the Haryana Urban Development Authority and Ghaziabad Development Authority regarding the National Consumer Disputes Redressal Commission's orders granting 18% interest on refunds. The Court held that interest cannot be uniformly set at 18% without considering the specifics of each case, emphasizing that compensation for mental agony must correlate with proven loss or injury. The Court reiterated the need for consumer forums to establish deficiency in service or misfeasance in public office before awarding damages, thereby modifying the interest rate to 12% per annum.