Smt. Savita Garg vs The Director, National Heart Institute

The Supreme Court upheld the dismissal of the appellant's complaint by the National Consumer Disputes Redressal Commission, citing non-joinder of necessary parties as per the Consumer Protection Act, 1986. The Court emphasized that the absence of the attending doctors, against whom allegations of negligence were made, rendered the complaint non-maintainable. The ruling clarified that all necessary parties must be included in consumer disputes to ensure fair adjudication, thus affirming the Commission's order.