H.P. HOUSING BOARD vs VARINDER KUMAR GARG

The Supreme Court upheld the decision of the National Consumer Disputes Redressal Commission, emphasizing the serious construction defects in the flat allotted to the 1st Respondent under the Consumer Protection Act, 1986. The Court found that the Appellants failed to rectify the defects despite being informed and confirmed by an Architect, thus violating consumer rights. The Court ordered the Appellants to refund the purchase amount of Rs.1,75,866/- with interest at 18% per annum from the date of complaint, affirming the need for accountability in public service.