Ghaziabad Development Authority vs Shashi Kant Bhalla

The Supreme Court held that interest at the rate of 18% per annum cannot be uniformly granted in all cases by Consumer Forums, as established in Ghaziabad Development Authority vs. Balbir Singh (2004) 5 SCC 65. The Court emphasized that compensation for mental agony must correlate with actual loss or injury and that the determination of deficiency in service is essential. The Appellants were directed to recalculate and pay interest at the rate of 18% from the date of each deposit made by the Respondent, clarifying that this order is not a precedent for future cases.