M/S. Kerala Agro Machinery Corporation ... vs Bijoy Kumar Roy & Ors

The Supreme Court upheld the decision of the National Consumer Disputes Redressal Commission, affirming that the complaint filed by the respondent regarding defects in a Kuboto power tiller was not barred by limitation under the Consumer Protection Act, 1986. The Court noted that the respondent had made several attempts to resolve the issue with the manufacturer before filing the complaint, which justified the delay. The Court emphasized that the manufacturer did not deny its liability to repair or replace the defective product, thus supporting the lower forums' decisions to award compensation and replacement of the tiller.