Smt. Vinitha Ashok vs Lakshmi Hospital & Ors

The Supreme Court, while hearing an appeal under Section 21 of the Consumer Protection Act, 1986, upheld the National Consumer Disputes Redressal Commission's decision, which found no negligence on the part of the medical professionals in the case of an ectopic cervical pregnancy leading to the removal of the appellant's uterus. The Court established that medical professionals are not liable for negligence if they follow established medical procedures and standards of care, and the appellant's claim for compensation was dismissed. The Court emphasized the complexity of diagnosing cervical pregnancy and the necessity of hysterectomy to prevent life-threatening complications.