PARDEEP KUMAR JAIN vs CITI BANK

The Supreme Court held that the appellant's claim against the Bank and the Insurance Company for negligence in providing insurance coverage was not maintainable under Section 165 of the Motor Vehicles Act, 1988, as the issue of compensation for the fatal accident fell within the jurisdiction of the Motor Accident Claims Tribunal. The Court affirmed the National Consumer Disputes Redressal Commission's decision to refrain from adjudicating on the liability of the insurer since a claim had already been made before the appropriate Tribunal. The Court emphasized that the appellant's remedy lies in the Motor Vehicles Act framework rather than consumer protection laws.