TWINKLE CHHABRA vs STATE BANK OF INDIA AND ANR

Judgment text excerpt

$~38 * IN THE HIGH COURT OF DELHI AT NEW DELHI % Date of Decision: 20.01.2026 + W.P.(C) 11617/2015 TWINKLE CHHABRA .....Petitioner Through: Ms. Ritu Negi and Mr. Raman Bahl, Advs. versus STATE BANK OF INDIA AND ANR .....Respondents Through: Mr. Rajiv Kapur, SC, Mr. Akshit Kapur and Ms. Riya Sood, Advs. for SBI. CORAM: HON'BLE MR. JUSTICE SACHIN DATTA SACHIN DATTA, J. (Oral) 1. The present petition has been filed by the Petitioner seeking directions to the respondents to pay compensation / damages for the trauma and harassment caused to the Petitioner due to the alleged negligence and carelessness of the Respondents in an incident that occurred on 21.04.2015 inside the premises of the Shalimar Bagh Branch of the Respondent No.1 bank / State Bank of India (SBI). 2. In the present petition, the Petitioner seeks the following reliefs : “a) Issue a writ of Mandamus and/or other appropriate writ(s)/order(s) and other appropriate writ(s)/order(s) thereby directing the respondent no.1 and 2 to pay damages/compensation to the petitioner for the trauma and harassment caused due to the negligence and carelessness of the Respondents; b) Issue a Writ of Mandamus and/or other appropriate writ(s)/order(s) and other appropriate writ(s)/order(s) thereby directing the respondent no. 1 and 2 to pay an interest over and above the aforesaid amount at the rate of 18% per annum from the date of accident till realization from the respondents; and c) Pass such other and further order(s) as this Hon'ble Court may deem Signature Not Verified Digitally Signed W.P.(C) 11617/2015 Page 1 of 8 By:ABHISHEK THAKUR Signing Date:28.01.2026 16:24:00 fit and proper under the facts and circumstances of the case.” 3. The case of the Petitioner is that, while she was present in the Respondent No.1 bank for ope