CORPORATE SERVICE PLAN INDIA PRIVATE LIMITED vs SONY INDIA PRIVATE LIMITED

Judgment text excerpt

* IN THE HIGH COURT OF DELHI AT NEW DELHI % Judgment reserved on: 10.04.2026 Judgment pronounced on: 29.04.2026 + O.M.P. (COMM) 410/2023 CORPORATE SERVICE PLAN INDIA PRIVATE LIMITED .....Petitioner Through: Mr. Rakesh Khanna, Mr. Rohan Khanna and Mr. Arvind Singh Yadav, Advocates. versus SONY INDIA PRIVATE LIMITED .....Respondent Through: Mr. Rajat Joneja, Ms. Himanshi Madan and Mr. Anmol Kumar, Advocates. CORAM: HON'BLE MR. JUSTICE AVNEESH JHINGAN JUDGMENT 1. The present petition is filed under Section 34 of the Arbitration and Conciliation Act, 1996 (for short „the Act‟) impugning the award dated 17.06.2023 (hereinafter „award‟) passed by the arbitral tribunal (for brevity „tribunal‟). 2. The brief facts are that the petitioner company incorporated under the Companies Act, 1956 is engaged in the business of customer care management services, international warranty services and business outsourcing services in India. The respondent company is engaged in the business of distributing and marketing of mobile Signature Not Verified Signed By:HONEY O.M.P. (COMM) 410/2023 Page 1 of 21 ARORA Signing Date:30.04.2026 18:15:27 phones, laptops and other electronic goods under the brand name „Sony‟. 2.1 On 24.06.2013 the parties to the lis entered into an Accidental Cover Agreement (for short „agreement‟) whereby the petitioner was to provide Accidental Damage Cover (for brevity „ADC‟) for laptops sold by the respondent. By an addendum dated 08.07.2013 the hundred percent attachments of the laptops and the other items mentioned therein were brought within the ambit of the cover. On 12.09.2013 a supplementary agreement was signed to include mobile phones marketed by the respondent under the ADC programme. As per the procedure prescribed under the agreement the respondent had to pro