DR. MOHD SHOEB ALI vs THE BANKING OMBUDSMAN & ORS.

IN THE HIGH COURT OF DELHI AT NEW DELHI Date of Decision: 6th March, 2025 W.P.(C) 2878/2025 & CM APPL. 13722/2025 DR. MOHD SHOEB ALI .....Petitioner Through: Mr. Fahim Khan with Ms. Somayya Ali, Mr. Tabish Kamal, Mr. A.H. Khan, Advocates. versus THE BANKING OMBUDSMAN & ORS. .....Respondents Through: Mr. Ramesh Babu, Advocate for RBI Mr. Santosh Kumar Rout, Standing Counsel for PNB, Ms. Dharna Veragi, Mr. B.N. Mishra, Ms. Shilpa Chaurasia, Ms. Pritam Patra, Advocates. Mr. Neeraj, SPC for UOI with Mr. Vedansh Anand, GP and Mr. Sachin Saraswat, Advocate and SI Anupam, PS Cyber Cell/South East. CORAM: HON'BLE MR. JUSTICE MANOJ JAIN J U D G M E N T (oral) 1. Petitioner reported a case of cyber fraud involving his bank account to his bank i.e. Punjab National Bank/respondent No.3. Such complaint was made by him on 20.11.2024. 2. Since there was no decision with respect to his such complaint, petitioner escalated his complaint by lodging his grievance with RBI Ombudsman on 26.12.2024. 3. According to petitioner, thereafter, he received one communication 2025. He submits that since the complaint has already been lodged with the Banking Ombudsman, the abovesaid fact about rejection of his c