A Clearer Path From Sign-Up to Your First Result

Knowing a tool can help and knowing how to get started with it are two different things. The empty workspace new users previously encountered has been replaced with a guided launchpad, and a 30-day email sequence now teaches the rest at a pace that fits around a legal practice.

What changed

The first screen after sign-up now shows a launchpad — a short checklist that points you at the first few actions worth taking, informed by what you said about your role and practice area during the onboarding questionnaire. Each item links directly to the relevant screen, so there is no hunting through menus to find where to begin.

Alongside it, a 30-day email guide begins the day your account is created. It sends one focused tip per day, covering a feature or workflow you have not yet tried. Each tip is short and concrete, designed to be acted on in the few minutes between tasks rather than in a dedicated learning session.

How to use it

1. After the sign-up questionnaire, open your workspace. The launchpad appears at the top.
2. Look at the suggested first steps — typically running your first research question, creating your first matter, or exploring a feature relevant to your stated practice area.
3. Select the first item and follow it through to a real result. The goal is to produce something useful, not just to view a screen.
4. As you complete each step, it is marked off. The checklist tracks your progress so you always know where you left off.
5. Watch for daily guide emails from [email protected]. Each one covers one thing clearly, with instructions short enough to try immediately.

Why it matters

Most people decide within the first session whether a new tool will become part of their workflow. If that session ends without a single useful outcome — a research answer on a real question, a draft that saved time, a matter that organised an actual case — the account goes quiet. Not because the tool was insufficient, but because the path to value was not visible.

The launchpad addresses this by directing you toward one real action immediately. The 30-day guide addresses what comes after: the features that become valuable once the basics are established, introduced gradually rather than presented all at once in a tour you will not remember.

Legal professionals learn new tools differently from how software guides typically assume. The time to read a long tutorial is rarely available before a hearing or a filing deadline. A concise tip that arrives when you have a few spare minutes, on a topic that applies to real work you are doing, is absorbed in a way that a comprehensive onboarding video watched once during registration never is. The guide is designed around that reality.

Good to know

• The launchpad is an aid, not a wall. You can ignore the checklist entirely and explore the product freely at any point.
• Once you have worked through the suggested first steps, the launchpad reduces its presence so it does not persist as clutter for an experienced user.
• The 30-day guide can be unsubscribed from at any time without affecting account emails or billing notifications.
• The suggestions in both the launchpad and the guide are informed by your practice area and role from the onboarding questionnaire. An advocate handling litigation sees different starting points than an in-house counsel or a law student.
• If you skipped the questionnaire during sign-up or want to update your answers, you can do so from your profile settings and the launchpad will adjust its suggestions accordingly.